{"id":7375,"date":"2025-12-31T00:35:39","date_gmt":"2025-12-30T23:35:39","guid":{"rendered":"https:\/\/www.herba-medica.si\/?page_id=7375"},"modified":"2026-01-13T09:08:49","modified_gmt":"2026-01-13T08:08:49","slug":"politika-povrata-i-refundacije","status":"publish","type":"page","link":"https:\/\/www.herba-medica.si\/bs\/politika-povrata-i-refundacije\/","title":{"rendered":"Pravila o povratu i refundaciji"},"content":{"rendered":"\n

<\/p>\n\n\n\n

1. 14-Dnevna Pravica do Odstopa (B2C Potro\u0161niki)<\/strong><\/h3>\n\n\n\n

Kupci potro\u0161niki lahko odstopite od pogodbe v 14 dneh od prejema blaga, brez navedbe razloga.<\/p>\n\n\n\n

2. Pogoji za Vra\u010dilo<\/strong><\/h3>\n\n\n\n

Vrnjeni izdelek mora biti:<\/p>\n\n\n\n

    \n
  • Vrnjen v roku 14 dni od sporo\u010dila o odstopu.<\/li>\n\n\n\n
  • Neodprt, nepo\u0161kodovan, neuporabljen in v originalni, nepo\u0161kodovani, zape\u010dateni embala\u017ei.<\/strong><\/li>\n\n\n\n
  • Prilo\u017eeno mora biti dokazilo o nakupu (ra\u010dun).<\/li>\n<\/ul>\n\n\n\n

    3. Izjema od Vra\u010dila (Zaradi Zdravja in Higiene)<\/strong><\/h3>\n\n\n\n

    Vra\u010dilo ni mogo\u010de<\/strong> za:<\/p>\n\n\n\n

      \n
    • Izdelke, ki jim je bil odprt za\u0161\u010ditni pe\u010dat<\/strong> ali ovitek (prehranska dopolnila, \u010daji), saj po odprtju niso primerni za nadaljnjo prodajo in predstavljajo tveganje za higieno in zdravje.<\/li>\n\n\n\n
    • Izdelke, izdelane po meri ali posebej za stranko.<\/li>\n<\/ul>\n\n\n\n

      4. Postopek Vra\u010dila<\/strong><\/h3>\n\n\n\n
        \n
      1. Obvestilo:<\/strong> Po\u0161ljite e-po\u0161tno sporo\u010dilo na info@herba-medica.si<\/strong> z navedbo \u0161tevilke naro\u010dila in \u017eeljo po vra\u010dilu.<\/li>\n\n\n\n
      2. Navodila:<\/strong> Po odobritvi vam po\u0161ljemo navodila za po\u0161iljanje.<\/li>\n\n\n\n
      3. Po\u0161iljanje:<\/strong> Blago po\u0161ljete na lastne stro\u0161ke. Priporo\u010damo uporabo sledljive po\u0161iljke.<\/li>\n<\/ol>\n\n\n\n

        5. Vra\u010dilo Kupnine<\/strong><\/h3>\n\n\n\n

        \u010ce je vra\u010dilo odobreno in pogoji izpolnjeni, vam celotno kupnino (vklju\u010dno s stro\u0161ki standardne dostave) vrnemo v [\u0160tevilo] delovnih dneh na prvotno pla\u010dilno sredstvo.<\/p>\n\n\n\n

          \n
        • Stro\u0161ki po\u0161iljanja:<\/strong> Stro\u0161ek vra\u010dila krije kupec.<\/li>\n\n\n\n
        • Zni\u017eanje vra\u010dila:<\/strong> \u010ce ugotovimo, da je artikel rabljen ali po\u0161kodovan (razen napake), imamo pravico do zmanj\u0161anja zneska vra\u010dila.<\/li>\n<\/ul>\n\n\n\n

          6. Po\u0161kodovano ali Napa\u010dno Blago<\/strong><\/h3>\n\n\n\n

          \u010ce prejmete po\u0161kodovan ali napa\u010den izdelek, nas morate o tem obvestiti v 48 urah<\/strong> po prejemu. Takoj bomo uredili zamenjavo ali vra\u010dilo kupnine na na\u0161e stro\u0161ke.<\/p>\n\n\n\n

          <\/p>\n","protected":false},"excerpt":{"rendered":"

          1. 14-Dnevna Pravica do Odstopa (B2C Potro\u0161niki) Kupci potro\u0161niki lahko odstopite od pogodbe v 14 dneh od prejema blaga, brez navedbe razloga. 2. Pogoji za Vra\u010dilo Vrnjeni izdelek mora biti: 3. Izjema od Vra\u010dila (Zaradi Zdravja in Higiene) Vra\u010dilo ni mogo\u010de za: 4. Postopek Vra\u010dila 5. Vra\u010dilo Kupnine \u010ce je vra\u010dilo odobreno in pogoji izpolnjeni, […]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-7375","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nReturn and Refund Policy | Herba<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.herba-medica.si\/bs\/politika-povrata-i-refundacije\/\" \/>\n<meta property=\"og:locale\" content=\"bs_BA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and Refund Policy\" \/>\n<meta property=\"og:description\" content=\"1. 14-Dnevna Pravica do Odstopa (B2C Potro\u0161niki) Kupci potro\u0161niki lahko odstopite od pogodbe v 14 dneh od prejema blaga, brez navedbe razloga. 2. 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